After you have successfully submitted an order in the SarahMcLachlan.com Store, you will end up on a Confirmation page that contains an order number. You will also receive a confirmation email sent to the email address you submitted when placing your order.


If you do not receive this email, please check your email program's junk (spam) folder. If it does not appear there, please open a new support ticket to confirm your order has been processed.


SarahMcLachlan.com reserves the right to cancel or limit your order at any point, including after the order confirmation has been issued. In the event we make a change to an order, we will notify you by contacting the email and/or billing address provided in the order.


If you do not receive a confirmation email, please check your email program’s junk (SPAM) folder. If it does not appear there, please open a new support ticket to confirm your order has been processed.