Questions About Our Ticket Sales
No presale code is required to purchase SarahMcLachlan.com presale tickets, however you must be registered with the website and logged in to see presale inf...
Wed, 21 Dec, 2022 at 11:31 AM
Because individual venues handle accessible seating in different ways, we don’t have a standard process for handling accessible seating requests. Sometimes ...
Wed, 21 Nov, 2018 at 4:39 PM
It is possible that the tickets you are viewing are not on sale yet or the tickets are sold out. The sale start time will be clearly listed on the product pa...
Wed, 21 Nov, 2018 at 4:40 PM
No. Ticket orders on SarahMcLachlan.com are assigned on a first-come, first-served basis. This means the best seats in the house are generally assigned to th...
Wed, 21 Nov, 2018 at 4:41 PM
The exact seat location will be sent to you via email within two-three weeks of your ticket purchase. Seats are assigned on a first-come, first-serve basis....
Wed, 21 Nov, 2018 at 4:42 PM
Tickets will either be mailed or will need to be picked up, usually on the day of the show, from the venue. How you will receive your tickets will be clearly...
Wed, 21 Nov, 2018 at 4:43 PM
This means that your tickets will need to be picked up in person at the venue. These tickets are to be picked up at the venue on THE DAY OF THE SHOW ONLY. ...
Wed, 21 Nov, 2018 at 4:44 PM
There are several reasons why we might change from mailing the tickets to you to having you pick them up at the venue. The most common reason is that there ...
Wed, 21 Nov, 2018 at 4:45 PM
SarahMcLachlan.com covers all costs associated with delivering your tickets to you.
Wed, 21 Nov, 2018 at 4:45 PM
If your tickets were supposed to be mailed and you have not received them two weeks prior to show date, please open a new support ticket for assistance and b...
Wed, 21 Nov, 2018 at 4:46 PM